Refund Policy

Quality and performance are the cornerstones of our products. There is, however, the possibility that things won’t work the same for everyone. Consequently, you can request a refund if we cannot resolve your issue within 14 days of purchase. Your full refund will be processed as soon as possible.

Please contact our support team at https://www.hocud.com/support/ if you encounter any problems or find any bugs with our item. Our team will fix any issues you face, and the item will be updated within the next update.

Refund will not be given if:

  • You don't want it after you've downloaded it
  • The item did not meet your expectations or you feel the item is of low quality. We request please check the demo before buy.
  • You simply change your mind
  • You bought an item by mistake
  • You do not have sufficient expertise to use the item
  • You claim that you are entitled to a refund but do not provide sufficient information as to why you are entitled to a refund

Refund will be given if:

  • Item support is promised but not provided
  • Items that have not been downloaded
  • Item has a security vulnerability